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Franchise With Us

Unlocking Mister Minit Franchising

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CEO Message


Mister Minit is a long well established business. Whilst our brand is over 56 years old and we respect our heritage, we are primarily focussed on building success both today and ensuring this is sustainable over the long term as we head towards our century anniversary.

Our business is based on three overriding elements being (1) A first rate Customer Offer, (2) Great People, (3) The Right Infrastructure including shop network and sound systems and processes. Franchising is about having 'Great People' to deliver our 'Offer'.

We believe the partnership of a local franchise owner with energy, enthusiasm and skills combined with a franchisor company with a famous brand, operating systems, financial strength and business development capability is extremely powerful. Experience has shown this combination has been successful in different market conditions and resilient in the tougher economy of recent times.

Individuals that have the right values, appreciate teamwork and have a strong work and service ethic are likely to be a very good fit in the Mister Minit Business. Many of our franchisees have been part of the Mister Minit Brand for well over 20 years and are more enthusiastic as the years go on. They are highly valued as part of the Mister Minit Family and testament to the enduring sustainability of our business model.

If you have the necessary qualities and a strong commitment to be part of an extremely successful Service brand that you can build a business within, then you should give serious consideration to the Mister Minit Franchise Package. Likewise as you work through the process I would strongly encourage you to find out as much as you can about our business. The company is extremely supportive of its franchisees and is committed to maximising the likelihood of the success of both existing and new franchisees to the system.

Best wishes,

Mark Rusbatch
Chief Executive Officer

About the opportunity

We provide a workplace that comes with attractive rewards and a culture of celebrating performance results. We are proud of our ongoing commitment to invest in our Franchisees. Every Franchisee has a structured competency based program that is conducted on the job. After completing the basic skills program, each team member is coached on advanced, technical, sales and leadership skills that enhance their performance.

Why Mister Minit?

  1. Mister Minit has brand heritage with 56 years in business and is the market leader in its industry.
  2. There is a low entry fee stock value plus training, under $50,000k
  3. The Franchise shop is established with a trading record and existing customer base.
  4. Because the Franchise fee is fixed (reduces risk) rather than variable, lifting sales performance has the potential to provide higher incremental returns to the franchisee.
  5. There are no extra charges – marketing, fit out costs.
  6. Mister Minit supplies stock at wholesale prices and bulk purchasing savings are passed to the Franchisee.
  7. Mister Minit holds the head lease.
  8. Mister Minit delivers dedicated support, training and development.
  9. Mister Minit has a first rate franchise package that maximises commercial returns of Franchisees.
  10. Mister Minit has won major Franchisor awards and was recognised as a top franchising system in Australia and in New Zealand.

Franchise Model

Mister Minit offers highly developed and comprehensive Franchisee support systems encompassing all aspects of a Minit business.

  • Quality + best practice Field Management support
  • Operations and Management training
  • Sales planning, analysis and bench marking
  • Key performance indicators
  • Store layout and design
  • Inventory management - will supply stock
  • Local area marketing
  • Public relations
  • Employee relations
  • Marketing, Advertising and promotions
  • Financial Advice.

The ongoing relationship includes:

  • Regular visits from your Regional Manager
  • Regular Franchise Training sessions
  • National Franchisee Conference and Awards night
  • Regular newsletters
  • MINIT Masters club - Franchisee Champions
  • Regular contact with Support Office on any business matter, be it Finance, Marketing, property, Payroll, Human Resources or Logistics.

Let's hear from our Franchisees

Karen Shaw-Mister

Back in 1996 when I applied for 14 jobs in one day, I had an interview with one of them called Minit Australia. Being from the bush I had no I idea what Mister Minit was? Arriving for the interview, I found a man (Ross Stewart) in a funny red coat (I thought no way am I going to wear one of those). I had to choose between two full time positions. And that was the day I took "Mister out of Mister Minit'. Still to this day I get "Oh hello Mrs Minit. Is your husband in today? Is the man coming in today?" My achievements are due to self discipline, doing the right thing, do a job once and do it well. To be given the opportunity in Franchising has secured my future as a business owner. It has also allowed me to grow and develop into a successful female today.

Daniel Everson

I first began working for Minit with another franchisee five years ago, which gave me great exposure to the obligations and rewards of a Minit franchisee, and sparked a desire to have my own Minit franchise. After working for the company I began implementing steps to become a franchisee.

During the past year I became the owner of the Minit franchise at Riverlink Shopping Centre in Ipswich, QLD. I have seen significant business and personal growth, culminating in winning the Minit Total Service Satisfaction award for 2008-09.

Why did you choose this franchise?

I chose this franchise to provide stability and excellent customer service, enhancing the Minit offer. The franchise also enhances the satisfaction I have received over the years working for Minit and provides my family with stability for the future.

What were your expectations when you started?

When I began the franchise, I did not expect there to be a great difference from being a store manager. I have since found this to be untrue, both positive, such as wanting to do a greater service for the customer; and negative such as sleepless nights wondering how the current economic Climate has/will affect my business.

Franchise Pathway

  1. Express your interest online
  2. Minit will make contact with you
  3. Fill in an application form
  4. Phone discussions with Minit contact
  5. Visit Mister Minit shops and talk to franchisees
  6. Self-assessment profile
  7. Formal interview
  8. Franchisee Documentation
  9. Franchisee Kit
  10. Your Future unlocked and Training commences
enquire

FAQ's

Can I have more than one franchise?

Yes, subject to performance and capability. Minit would prefer franchisees to be successful in its first franchised Mister Minit business before expanding. You will need to obtain Minit's consent before opening a new Mister Minit business.

Mister Minit has certain criteria that a franchisee must meet before Minit will grant a further franchise.

What sort of advice should I get before committing to a franchise agreement?

Mister Minit complies with the Franchising Code of Conduct and will provide a Disclosure Document, copy of the Franchising Code of Conduct, and copy of the Franchise Agreement at least 14 days prior to the franchisee committing to enter into a franchise agreement. It's the Mister Minit Franchise Agreement is also consistent with the Code and other laws. It is strongly recommended that you seek independent accounting, business legal advice prior to making a binding commitment to enter into a franchise agreement.

What support do I need to run my franchise?

From a trading and operational perspective, Minit as the franchisor would be looking to provide you with support and a proven system. From a bookkeeping and tax perspective you should consult an accountant to ensure that your regulatory obligations are met.

Your accountant should be able to provide you guidance regarding simple book keeping packages that are available. You may also need to engage employees to assist you to operate the business.

How much money do I need to buy a franchise?

The initial up front establishment costs principally consists of a small one off fee, stock purchases and the costs of obtaining your own professional advice. You will also need to provide a bank guarantee securing performance of your obligations (including payment obligations) under the franchise agreement. However you must have sufficient cash or credit facilities available to properly manage the business.

Can I sell my franchise?

A franchisee can sell its franchised business, but may only do so in accordance with the procedure set out in the franchise agreement. Minit must approve any sale and will only do so if the sale is to someone who has the requisite skills and satisfies Minit's other criteria for franchisees. (All franchisees must be accredited to Diploma of Excellence standard).

What happens at the end of the franchise term?

At the end of the term the franchise ceases. In general terms it would be the intention of Minit to enter into another franchise agreement with the existing franchisee subject to mutual agreement. However this is entirely at Minit's discretion. Entering into a new franchise agreement will also be dependent on the willingness of the landlord to provide another lease under satisfactory commercial terms.

What information do I have to provide Minit?

There are certain reporting obligations under your franchise agreement. Typically you will be expected to provide the same information and reports as you currently provide. This allows us to meet our obligations to third parties such as landlords as well as legal requirements. Importantly it also allows the opportunity to benchmark each franchisee's performance. This assists in providing information to franchisees to assist in lifting their trading performance.

How do I order stock?

You will order as you do now on a monthly basis for A Stock or four monthly for the balance. ASR's are also available for orders outside of cycle. Each franchisee is provided with a stock list with wholesale prices. Apart from covering its warehousing, administration and packing costs Minit takes no margin on the stock.

Do I hold the Head Lease?

No, the Franchisor holds the head lease.

Does my Mister Minit Franchise require me to be hands on in my business?

A Minit Franchisee must be hands on in their business and are responsible for their business. However, we also acknowledge that Franchisees must balance their time at work.

What is the length of a Franchise Agreement?

The upcoming Franchisee will take over the remainder of the agreement for that shop. The Franchise agreement is tied to the lease agreement of 5 years.

enquire
Our Story

Shoe Repairs

Worn, slippery or thin soles? Out of shape, uncomfortable or broken heels? From sole repairs and heel replacements to stretching, patching, or stitching, Mister Minit are Australia's shoe repair specialists, offering a range of services at an affordable price. With the ability to fix your favourite shoes or help you look after them with our extensive range of shoe care products, Mister Minit will leave you looking great from the ground up.


Read more »

Key Cutting

Whether worn or bent, forgotten or lost, keys can cause a world of problems, often leaving you standing at the front of your home or office with no way in. Why not be prepared with a spare or replacement key from Mister Minit? We offer a wide range of European made, fashionable keys for the house, office, garage or car, with coloured and themed options available for easy identification. Read more »

Car Keys

Being stranded or locked out of your car with no spare key can be your worst nightmare. Luckily Mister Minit has a large range of car keys, duplicating most makes and models for a fraction of the dealership price. Plus battery less and waterproof features allow you to take your key from one outdoor adventure to another, with all workmanship fully guaranteed. Read more »

Remotes

Keyless entry can make your life so much easier. The convenience of merely pushing a button to open your car or not having to manually open a garage door is easily accessible fromMister Minit, with their extensive range of remotes on offer. A quality remote for the car, garage or electric gate has never been easier then dropping by your local Mister Minit for a quick assessment and duplication. Read more »  

Engraving

Whether it's for a special occasion or for identification/security purposes, engraving is a great way to leave your mark on any item. Express your feelings for a loved one and capture a moment in time with a special sentiment engraved forever. From hand, computer or photo engraving, Mister Minit specialise in a wide range of styles, including jewellery, giftware, pet tags, trophies and name badges.


Read more »

Watch Repairs

If you're constantly late for meetings or feel like you're losing time, then maybe it's time for your watch to be repaired. Mister Minit specialise in battery replacements, pressure testing, worn gaskets and band replacements, as well as speciality services such as split pins, watch buckles, pins and spring bars and glass replacement. So next time you're wondering where the time has gone, let Mister Minit help you get it back.


Read more »

CUSTOMER FEEDBACK
“Excellent customer service, fast and efficient, great surprise for my mum on mother’s day to have her watch battery replaced.”
- Alex
“Friendly guys. Helpful and quick”
- Michael
“I received such excellent customer service from the Porirua Mister Mint in the Mall. I was immediately reassured that the heels on my only comfortable precious boots could be repaired and so quickly. What a relief for a pensioner with ageing feet! ”
- Marianne
“I walked away a happy customer because he listened to what I wanted and then offered me options to suit my needs. I was very satisfied with the quick service with very minimal waiting time and I would recommend the Mister Minit service to my friends and family. :)”
- Hawira
“I had a sports bag that needed extensive repairs and had strong sentimental value. My solutions were wrong and the staff kindly gave me clear information. I am ecstatic now I have the bag again after one day - the repair is excellent and will give the bag years of life. I am so happy Mister Minit have kept this treasure alive for me.”
- Tim
“A tricky bracelet was successfully fixed beyond my expectations with a can do attitude.”
- Andy
“I got 2 keys cut and they both worked smoothly, no jiggling just insert and turn.”
- William
“I broke my favourite boot and within 30 minutes it was repaired with a six month guarantee! Wonderful service!!”
- Rebecca
“The service from Steve and his team at Mister Minit Westfield Kotara was excellent! They were professional, friendly, knowledgeable and efficient. I felt like I was given a new pair of shoes! I will definitely be a returning customer! ”
- Samantha
“It's not easy to find honest service now-a-days and you guys do that, honest service! thank you.”
- Frank
“Happy friendly service with my key cut in less than 2 mins. Can't ask better than that. Keep up the great work.”
- Andie
“Quality workmanship and speed of delivery. ”
- Jon
CUSTOMER FEEDBACK
“Excellent customer service, fast and efficient, great surprise for my mum on mother’s day to have her watch battery replaced.”
- Alex
“Friendly guys. Helpful and quick”
- Michael
“I received such excellent customer service from the Porirua Mister Mint in the Mall. I was immediately reassured that the heels on my only comfortable precious boots could be repaired and so quickly. What a relief for a pensioner with ageing feet! ”
- Marianne
“I walked away a happy customer because he listened to what I wanted and then offered me options to suit my needs. I was very satisfied with the quick service with very minimal waiting time and I would recommend the Mister Minit service to my friends and family. :)”
- Hawira
“I had a sports bag that needed extensive repairs and had strong sentimental value. My solutions were wrong and the staff kindly gave me clear information. I am ecstatic now I have the bag again after one day - the repair is excellent and will give the bag years of life. I am so happy Mister Minit have kept this treasure alive for me.”
- Tim
“A tricky bracelet was successfully fixed beyond my expectations with a can do attitude.”
- Andy
“I got 2 keys cut and they both worked smoothly, no jiggling just insert and turn.”
- William
“I broke my favourite boot and within 30 minutes it was repaired with a six month guarantee! Wonderful service!!”
- Rebecca
“The service from Steve and his team at Mister Minit Westfield Kotara was excellent! They were professional, friendly, knowledgeable and efficient. I felt like I was given a new pair of shoes! I will definitely be a returning customer! ”
- Samantha
“It's not easy to find honest service now-a-days and you guys do that, honest service! thank you.”
- Frank
“Happy friendly service with my key cut in less than 2 mins. Can't ask better than that. Keep up the great work.”
- Andie
“Quality workmanship and speed of delivery. ”
- Jon